Effective Date: 06/18/2024
At Royals Beauty Supply, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We collect both personal and non-personal information to provide you with the best shopping experience. The types of information we collect include:
- Personal Information: When you create an account, make a purchase, or contact us, we may collect information such as your name, email address, phone number, shipping address, billing address, and payment information.
- Non-Personal Information: We also collect non-identifiable information such as your browser type, IP address, device type, and browsing behavior on our website.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process transactions: Your information is used to complete your purchases and deliver the products to your desired address.
- To improve customer service: We may use your information to respond to customer service inquiries and offer you more personalized service.
- To improve our website: We may use browsing behavior and analytics to enhance our website functionality and user experience.
- To send periodic emails: We may use your email address to send order confirmations, updates regarding your order, or information about promotions, products, or services. You can opt-out of marketing communications at any time.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences and collect data to improve our services. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.
4. Sharing Your Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These service providers are required to keep your information confidential.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests.
5. How We Protect Your Information
We implement various security measures to protect your personal information. These include encryption, secure sockets layer (SSL) technology, and other safeguards to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights concerning your personal information:
- Access: You may request to know what personal information we hold about you.
- Correction: You may ask us to correct any inaccuracies in your personal information.
- Deletion: You may request the deletion of your personal data, subject to legal obligations.
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. Your continued use of our website after such changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
- Phone: +1 778 293 0233
- Email: [email protected]
- Store Address:
13553 105A Ave
Surrey, British Columbia, Canada